There is sometimes a mismatch these days between the expectations that empowered patients have and the experiences they encounter in the hospital or other care settings. Great hospitals will recognize that respecting patients’ rights is not necessarily at odds with quality care but an integral part. Although we live in an overly litigious society, if we view patients’ rights as really the culmination of the Golden Rule, Quality Care and Common Sense, I believe that we can find a middle ground that respects the rights of both patients and providers. Every nurse, physician and hospital executive should ask themselves would they be satisfied being a patient in their own facility.
Archive for January, 2011
Happy New Year!
Nourished by time, quiet, and a flurry of emails on the new listserv for the Society for Participatory Medicine, the December holiday break allowed me to be thoughtful about everything that transpired in 2010 and what direction I felt called to take in 2011.
Highlights of the year include:
- @epatientdave embracing me as part of the epatient and participatory medicine movement, especially after we both spoke at the National Library of Medicine conference
- @reginaholliday opening my mind by so well embodying the concept of bringing all your talents to the table and designing one’s own model advocacy
- @trishatorrey for mentoring by modeling
- @tedeytan for giving me the confidence to use my authentic voice
- @lygeia for sharing the platform (literally and figuratively)
- @clinovations for including me and @cryerhealth in your brilliant business vision
- Attending the E-patient Connections Conference was like stepping through the looking glass uniting my virtual and physical worlds. I left forever changed.
The new year is a perfect fulcrum for change. Two particular changes stand out . . .
1. I realize that it is impossible and perhaps not as desirable as I had originally thought to distinguish between my DCpatient (personal) and Donna Cryer (professional) personas. Each powers the other.
2. My expectations of the healthcare system and the care I receive have been elevated. Now knowing what is possible in terms of team collaboration, information sharing, and operational efficiency I am ever more impatient for the reality of my care to rise to that ideal.
So I have great expectations in 2011 for working with all who read this to create the patient and family-centered wellness and healthcare delivery system of our imaginations.
Be well. Be joyful. Be Diligent. Be kind. And Believe.